Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders are usually processed and shipped within 2â3 business days. Delivery time may vary based on your location, but typically takes 4â7 business days.
You can create an account by clicking on the âAccountâ icon in the top right corner and selecting âRegister.â Fill in the required details and click submit.
Log into your account, go to âMy Accountâ > âAddresses,â and click âEditâ next to your shipping address to update it.
Once your order is shipped, youâll receive a tracking link via email or SMS. You can also track it from your account dashboard.
No, sales tax will Not be added during checkout
Currently, we only ship within India. We are working to expand our delivery regions in the near future.
Whenever possible, all items will be shipped in a single package. If an item is out of stock or from a different warehouse, it may arrive separately.
If you need to swap an item
Returns and Exchanges
We Didnât accept Returns Currently.
Weâre sorry! Please contact us via WhatsApp within 24 hours of delivery and we will replace or refund the item.
If your product was damaged during shipping, kindly share photos with us immediately. Weâll offer a replacement or refund as soon as possible.
Once your return is approved, weâll share the address to which you should ship the product. Please ensure itâs safely packed.
You can reach us anytime via WhatsApp  (+91 7708631801 ), email : vivasayaulagam@gmail.com
Contact us immediately via WhatsApp. If the order hasnât shipped yet, weâll help update the address
Yes, but only if the order hasnât been processed. Please get in touch with us as soon as possible.